Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
I have registered my laptop for tv go but keep getting an error message reading ‘sorry - we can’t play this at the moment 0’
I'm having a problem logging in to the TV control app, so when I'm saying I have forgotten my password and email address they say it's sent a request to my email but I never received it. Can someone please help. Many thanks
My subscription includes TNT and I can watch it on TV. When I try to watch TNT1 on TV Go on my laptop it first prompts me to register my device (every single time I try) then says "Not available. Sorry, we can't play this at the moment."What's the de...
Hello, I am having the same issue with the app since getting a new phone (iphone 11) it’s now used up all our registrations and I can’t watch on my phone anymore. please help
I've been trying to log into Virgin TV Go app and keep on getting stopped saying sub accounts cannot log ? Plus getting the same thing when I log in to my account.but yet this has just let me sign a new contract with you online very confused would li...
Every time I load something to watch on the VirginTvAnywhere app it makes me register/reregister my device, using up all my registrations for the month.Please help
For a while now I have had a problem watching the TV Go App on my iPhone. It’s an iPhone 15 pro max and every time I open the app it says that I need to register and replace a device. Given that I can only do this 3 times a month, it’s not good. I re...
Hi, I`m having the same problem with having to register the same device over and over and over and over and over again. I now can`t register the same device (which, by the way, has been the only one to use Virgin TV go for as long as I can remember)...
Hi as others have posted problem with go and chrome using up multiple devices and need to reset so can watch game tonight
Windows 10 Desktop / Browser Microsoft Edge / Firefox This is becoming a pain in the ass I was using Firefox browser and cookie was saved not delete after closing the browser I have logged on a day later and its asking to register the same device so...
