Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
I use my laptop, iPad and phone to use GO. Every time I use my laptop lately I have to register. I register and carry on. Just started to happen on my iPad and now I cannot use ANY devices apart from my iPhone. How can I reset this as it says to the ...
I had been using my virgin tv go app to connect to my virgin main box, mainly for setting up recordings and changing channels, but foe the last few days I haven’t been able to connect to the box, all I get is the circle of doom and connecting to virg...
I have been getting the below error message when trying to use the tv go app for 2 weeks now. I have been in touch with live chat twice and even raised a complaint and had no help whatsoever. Firstly they decided to remove all of my registered device...
Every time I use the app it says my device limit has been reached even tho im only using 2 devices so I need to remove all of my registered devices, even though i only use 2 devices that are already registered!so how do i manage my devices as no link...
I've got the Sky Sports Package through Virgin Media I'm trying to log in to the Sky Sports app on my phone, and the app won't accept the blueyonder email address as a valid email address. I've tried other email addresses to the account and these don...
i have been trying to remove devices that are not mine from my virgin tv go app but cannot remove / add any tried all the links in the forum to manage devices but they just take me the vegin media website or virgin tvgo website homepages
TV Go stopped working on iMac Friday 2 Feb cannot seem to find out why or fixRegards Roger
Along with seemingly hundreds of others, I’ve run into the problem of constantly being asked to register a previously registered device. I think I may have found the solution but am now unable to use any device to watch tv until March because I can n...
This week I have logged on 4 times to watch Virgin tv go on my desktop computer its fully up to date through the Microsoft Edge browser i have saved the cookie virgintvgo.virginmedia.com not to delete when i close the browser and it does not delete b...
I use virgin go app all the time on my Samsung phone but suddenly I am being asked to register my device each time I go in. I am not clearing down cache or history as referred to in other posts. Please help
