Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
MS Store does not find a meaningful item for 'virgin TV go', which is what the virginmedia download link points me to. So where is the correct installation process documented?
I can’t seem to watch any saved programmes on my app, it was working fine 2 days ago, it now says “Turn on virgin Tv box, the recording is stored on your virgin to box, to start watching make sure you are connected to the same home network as the box...
Cannot record from app. Says box not on line. But it is
everytime i open the TV go app it asks me to re-register the same device over and over again. I have my phone (with exactly the same name) registered twice and a computer (with exactly the same name) registered 3 times , but then i cant watch anythin...
What`s going on with it , since the last update tv on the go has become stuttery ,clunky and when watching football has become unwatchable , Sky sports player works perfectly, bbc player perfectly as they have stand alone players , TNT Viaplay and al...
I’m new to virgin media , trying to log into my app and it wants me to verify email, it won’t let me do this keeps saying link expired .
Is there currently a problem AGAIN with the GO App???When I try to watch a recorded programme on the app using either my iPad or my android phone, when I press play I get the following message…….Turn On Virgin TV BoxThis recording is stored on your V...
Since yesterday the TV go app cannot connect to my Virgin box. Both the network connection on the Virgin box and my android device are running ok and on the same network, this problem occurred yesteday, my virgin box mode is on fast start.Is anybody ...
I have the Virgin TV go app and 2 Virgin 360 boxes. When I go to the app, it says both my boxes are offlineBoth are on, connected to the Internet and are deffo not offline. My sister has the same problem. Is there a problem with the service?
Cannot record via app,keeps saying offline but am connected to Internet. Please help
