Hi, can someone tell me how to turn off web safe please?
Sign in to My VM http://virg.co/myVM (or click the sign in link at the top of the community here -> My Virgin Media > Sign in.) Sign in with your primary My VM account (the one that can see the bills and so on) -> My Apps -> Web Safe. Turn web safe off. Then reboot your device(s) and Superhub after making the change in My VM.