How do i remove childsafe?
The normal procedure to manage it is: Sign in to My VM with your primary My VM account (the one that can view bills and so on) http://virg.co/myVM -> My Apps -> Web Safe. Turn child safe off. Reboot your device and the Superhub afterwards.
Direct link to the page to turn it off: https://my.virginmedia.com/my-apps/websafe/overview