I've downloaded the mange devices app and have found our connected devices but it doesn't show my daughters ipad or iPhone. The devices are switched on and connected to the WiFi. I'd like to be able to pause them etc at night. How can I do this pleas...
Hello all,Unable to change any settings (time frames, adding/removing websites)Tried different browsers, cleared cache cleared. The only option which DID work was old page (extremely slow though).
Hi there I can’t seems to have my child safe activated every time it get grayed out and I get an error message saying changes not saved try another time can someone help please
I'm having the same problem as other people, ie my parental control settings not saving. I've deleted cookies which normally does the job but this is really stressing me out - is there any update on when this is going to be fixed?
Hi. Is there a problem with Websafe? When I make a change I get an error message “unable to save settings. Please try again”. I’ve tried again multiple times and nothing works. It worked fine 5 weeks ago, we went on holiday, came back having turned i...
Hi - my child safe settings are no longer saving - I get the same message each time:"Sorry the changes you made were not saved, please try again."This has been the same for 3 days now.I spent hours online with one of your help agents who has now deac...
Hi. Is there a problem with Websafe? When I make a change I get an error message “unable to save settings. Please try again”. I’ve tried again multiple times and nothing works. It worked fine the day before yesterday!
I have lots of sites blocked through websafe and this works if searching for that site through a browser but it no longer blocks sites if they are accessed via an app.example Instagram, I cant access it though a browser search so that part is working...
hi i can't access adult sites and some other sites i have to refresh to make work
Websafe not working select sites that require blocking select apply it confirms and yet no blocking working
