Switched On Families
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Hey Gregg535, thank you for reaching out and a warm welcome to the community I am so sorry to hear this. Let me send you a PM and we can look into this

Child Safe not blocking

Our Child Safe setting is not working. I have reset the router / switched it off and on / turned the child safe settings of and on several times and it is still not blocking adult content - please can someone help asap?

ELM2278 by Tuning in
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  • 6 replies
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Resolved! Wifi Parental/scheduling controls on hub 5

I’ve discovered it’s not possible to schedule downtimes for the hub 5 to prevent teenagers sneaking about at night trying to access internet from laptops and gaming consoles after they’re supposed to have gone to bed. Can anyone tell me how easy it i...

Seepod by Tuning in
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  • 5 replies
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Websafe not working

Hi, My web safe isn't working despite being switched on. This has been working up until a few weeks ago.I have tried adding individual sites but I can still access the websites. I have also called the customer services a few times now but they cannot...

Websafe not working again

After having issues earlier in the year with not being able to remove website from the blocked website list I quite honestly gave up trying to fix it because I was really busy.I have now just checked if it is working and discovered that it now isn’t ...

Web safe not working

Web safe is not blocking specified websites, and doesn’t block any adult content when using private browsing. With three children in the house, I need this to work.Any help would be appreciated.Thanks.

Sarahct by Joining in
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  • 3 replies
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