Websafe blocking websites even though I have childsafe and virus safe off?
30-12-201511:57 - edited 30-12-201512:02
I was wondering if somebody can help me out here. Websafe seems to keep blocking websites that I try to access even though childsafe and virussafe are switched off. Anyone from the team able to help me out here?
Re: Websafe blocking websites even though I have childsafe and virus safe off?
Well, a member of the Forum Team can get it adjusted for you in that case, but it will be up to three days before you get a reply from one of them. Out of curiousity - which component of WebSafe is doing the block. I.E. Does it mention virus safe (protecting your device from maleware) or child safe?
In the interim, if you change your device's DNS to something any other than VM DNS - you will no longer be blocked by WebSafe. Google DNS is a good choice: 184.108.40.206 and 220.127.116.11 are the two Google DNS servers.
Make sure to close and re-open your web browser after making the change. If need, flush the dns by doing a manual DNS flush or just reboot the device (simplest way to go about it.)
- - - - - - Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.