I'm trying to assign MAC filtering to 3 devices. It seems there is only one rule that can be applied to all, not individual TOD rules.
I have set the device correctly and assigned the day/time schedule and applied it. Unfortunately the router does not abide by the assigned schedule and blocks the device permanently. This has worked previously on a hub2 but only with one device/mac. Why can't I assign TOD rules/policies for MAC address filters?
See screenshot below. Its 10am Saturday and the device is still blocked.
Hello. The forum team really should know that what the OP is referring to is an old issue and that there is a (somewhat complicated) workaround for it. Asking about devices is completely wasting your customers' time.
Thanks for that a useful work around and not in the least bit aggressive. We have noticed with our own testing that for some reason the MAC filtering seems to be working on some devices but not others, we did wonder about different manufactures MAC ranges etc being treated differently and was trying to gather some data for our firmware team.
they cannot fix it if they don't know the cause, & I think in this case they honestly don't know, still.
for sure they could and should employ more engineers, more QA, and more highly skilled IT guys but that's not good for immediate shareholder profits, so it's not going to happen. Headline speed is where the new customer money is so it matters more to virgin to promote a 300MBs service that surely will not live up to expectations, rather than fix the bugs in what is already out there.
same goes for other services which only work for most of the people most of the time. the unlucky ones get faults that just linger on.....
for me, I just lowered my expectations to "if core broadband works at a decent speed, I'll take that", and get other services from other providers wherever possible.
if MAC filtering matters, spend £50 on a router that has that built in and working, instead of stressing about why Virgin's kit can't or won't do that for you.