I've just received my super hub 3 (upgraded from VMDG480) and neither the IP filter or MAC address filter work (as others have reported). I have a 9 year old son who needs internet connectivity restricted morning's and evenings.
I known there are bugs in the firmware, which will be fixed..but when nobody knows.
I'd like to downgrade to super hub 2 / 2AC as a matter of urgency.
Just for clarification, i have attached an image of the IP filtering i have setup below (I've tried both the 7 days and 1 day options). With 7 day none of the devices have any access, with 1 day i can only get morning or* evening restrictions working (not both at the same time). The MAC filtering completely fails too. Removing these details and all works again - but no devices have restricted internet.
I think you're trying to help and I'm guessing you're saying "search and you will find" - what I don't think you're appreciating is, I *have* searched, read, understood* and as a last resort I created this post (a call for help). Like I mentioned MAC and* IP filtering doesn't work (known firmware bugs for MAC filtering and for the latter a suspected bug), so unless I'm mistaken there aren't any other methods to restrict devices while still using the super hub 3.0.
Like many parents here, I can ill afford to spend hard earned cash on my own router to mitigate the frailty of the super hub 3.0 (and it's complete lack of working parental controls) by running it in modem mode.
The *only* options *I* see available to me are listed below:
Downgrade to Version 2 / 2 AC of the superhub router
Reinstate the old VMDG480 router (and live with restarting it every few days when it slows to a snails pace). To do this can I simply plug that in, or do I have to re-register this ancient hardware.
Apply to be considered for the SuperHub 3.0 beta firmware / testing program (albeit with heightened risk of hitting newly introduced defect) with a hope that new firmware mitigates the known parental control issue(s).
Switch to an alternative internet service provider (Sky / Similar) that gives informed advice, distributes hardware that is fit for purpose.
I hate to say this but flippant remarks such as "just say no to your son" are at best a waste of everyone's time. Intelligent / Respectful / Fact based replies underpinned up by real world experience are most welcomed
Good luck. As I mention in the notes on the 2nd page of that thread it took me lots of tries to get it right. But persistence beats resistance and it feels good to use @Shelke's ingenuity to work around Virgin's shortcomings in this regard.