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timcsalmon
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MAC Filtering - Superhub 3

Hi,

We have just switched to Virgin Media from BT (previously with sky) - where I had MAC filtering set up to disable the internet on our 2 childrens phones / tablets during the night to remove the temptation of waking up early and going online.

Is it just me or is this an option on virgin - and is it just me or does it completely not work, just completely blocking that device all day every day.

I've tried all sorts and it just does not work - Is this a known problem on the hub 3.0's ?.

If I can't get this working I may have to cancel and go back to BT

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Re: MAC Filtering - Superhub 3

Hi timcsalmon,

 

Welcome to the community and thanks for posting.

 

Sorry to read you are having an issue with Mac Filtering on the Hub 3.

 

This is a known issue that we are aware of. Once there is any updates we will let you know.

 

Kind regards

Sam

 


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