Im having a problem with my virgin media broadband in that when i want to access certain sites the child safe block is still showing even though i have turned this off including the virus safe. I have reset my hub and turned on and off, what more can i do?
if you need an immediate bypass, just change DNS settings to google DNS 220.127.116.11 & 18.104.22.168 in network properties on the device you are using.
child safe is very easy to bypass like that and Google will give detailed instructions.
then you can wait 3 days for a proper fix.
actually, just rebooting your pc ( not your hub) may force the child safe toggle to work. clearing all browser history and temporry files will help also as PC may be saving the "blocked" info locally, and not re-checking