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SallyDecker
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Can you turn off unsuitable movie trailers on On Demand?

I have just had to peel my 3 year old off the ceiling when she caught a glimpse of a trailer for Paranormal Activity whilst we were searching for some sort of animal-based cartoon to give me five minutes of peace.

Can you turn them off or at least ensure that only trailers suitable for children are shown during the day?

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Forum Team
Forum Team
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Re: Can you turn off unsuitable movie trailers on On Demand?

Hi SallyDecker,

A warm welcome to our community Smiley Happy

I'm so sorry to hear your child got a fright from the ad showing at the time.  I hope they're ok, we certainly don't want to cause a fright again.

We can't change the content of the ads but you can turn off the window feature so no ads will show at all when navigating the menu.

To do this, follow these steps:

HOME > HELP & SETTINGS > SETTINGS > DISPLAY AND SUBTITLES > VIDEO WINDOW > SELECT ON/OFF.

What is your little ones favourite programme? 

If you need anything else, please don't hesitate to ask, I'm here if you need me.

Collette Smiley Happy


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Superuser
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Re: Can you turn off unsuitable movie trailers on On Demand?

Surely as trailers have BBFC classifications- in the case of paranormal activity the trailer is rated 15- it should fall under PIN control on TiVo?