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mikeh1975
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vivd 200 area 30 very slow downloads

getting slower than before speeds, on the old superhub 2 was getting 98mb now on superhub 3 getting 38mb and 12mb up, via cable 42mb not happy as not getting speeds I should be

 

anyone offer any help as virgin media seem to be at a loss

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Laurie2638
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Re: vivd 200 area 30 very slow downloads

I'm also area 30 and getting 33.87 not good I pay for 200mbps
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Re: vivd 200 area 30 very slow downloads

Hi Mikeh1975,

 

Welcome to the forum and sorry to hear you're getting poor speeds. I've just tried to check your connection but was unable to locate your account. I've just sent you a private message requesting some information so that I can investigate this further.

To view your private messages just click the envelope at the top of the page.


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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mikeh1975
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Re: vivd 200 area 30 very slow downloads

Thats probably because it in the wifes name. Cant see the pm youve sent. Speed is both over Wi-Fi I get upto 98mb and cable its peaked at 104mb I do get solid 12mb upload. Even tried using hub as modem mode and running 450mbps tp link
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Re: vivd 200 area 30 very slow downloads

Hi Mikeh1975,

 

Thanks for getting back to me with the details. I've now checked your connection and can see no issues from here. Your power levels, SNR and area contention all look healthy from here. How are you connecting to your hub? If over wireless could you try wired and see if it improves your speeds?


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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