please can one of the virgin team give me an update on utilization fault ref F004610345
this fault had a review date of 14th December but I am still experiencing evening speed slowdowns.
What date was given to you?
I was given the date 14th Dec then called and told May 2017!
Thanks for posting
I'd like to apologise for the faults you're experiencing, I know it's frustrating.
We're always around here on the community, so please keep in touch and get back to us on or after your review dates. We will provide all the info we have on the progress of the faults.
Thanks for your patience,
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