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daveinwirral
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still cannot get more than 50mb connection though im paying for top level of service

I Still cannot get more than 50mb on my laptop , I am paying for upto 200mb which seems like it will never be close.

I have spent hours on phone and even to the point where i have had a 101 pound credit

 

I am at a loss of what to do, and cannot deal with anymore calls to the Indian call centre

 

Any ideas please?

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Dave_cq
Trouble shooter
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Re: still cannot get more than 50mb connection though im paying for top level of service

Two questions ...

1. Is the laptop connected by Wi-Fi or Ethernet cable because only the latter will give you accurate speed tests.

2. Is your laptop's network card an old 10/100 type or (what you really need) a Gigabit card?

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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