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arronlowley
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speeds shocking today, packet loss too

so my ping monitor is showing as getting packet loss from 3pm all the way up until now, speedtest is giving me 30 download!!!!!!!!!!!!!!! i pay £54 pound a month for 300 and this is what im getting today, if this is the start of peak time congestion, im telling you now, i will cancel without a doubt and go elsewhere.

http://www.thinkbroadband.com/ping/share/6c7f9a9f20c4b3cac9edc401f62167c3.html
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arronlowley
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Re: speeds shocking today, packet loss too

Rang virgin, tried bullcrapping me saying its my router which i replied as no its not... then it turns out its a cab issue, i dont even have an upload speed its that messed up and she said i have to wait 24 hours then get back to them...
http://www.thinkbroadband.com/ping/share/6c7f9a9f20c4b3cac9edc401f62167c3.html
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MarkF1
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Message 3 of 10
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Re: speeds shocking today, packet loss too

Same issues here (Northampton area); network performance has been circa 1-2M download (instead of the usual 50+) for 2 days now, pings reporting anywhere up to 20% packet loss; not good.

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arronlowley
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Re: speeds shocking today, packet loss too

Just went for a hair cut and got a text saying its fixed, il be the judge of that when i get home
http://www.thinkbroadband.com/ping/share/6c7f9a9f20c4b3cac9edc401f62167c3.html
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arronlowley
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Re: speeds shocking today, packet loss too

Its not even fixed so why have they said it is...
http://www.thinkbroadband.com/ping/share/6c7f9a9f20c4b3cac9edc401f62167c3.html
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arronlowley
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Message 6 of 10
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Re: speeds shocking today, packet loss too

I cant even open a webpage **bleep**, regret going with vm now, paying £57 a month for this to happen.
http://www.thinkbroadband.com/ping/share/6c7f9a9f20c4b3cac9edc401f62167c3.html
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arronlowley
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Message 7 of 10
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Re: speeds shocking today, packet loss too

it seems to be a lot better now... oddly enough i think this is the start of peak time congestion in my area, and if it is, boy il be off to another provider.

http://www.thinkbroadband.com/ping/share/6c7f9a9f20c4b3cac9edc401f62167c3.html
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Forum Team
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Message 8 of 10
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Re: speeds shocking today, packet loss too

Hey arronlowley,

 

Thanks for posting Smiley Happy

 

Sorry to read about the connection problems you've had recently.

 

How are you getting on since your last post? Do you need me to check anything for you?

 

Speak soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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arronlowley
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Message 9 of 10
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Re: speeds shocking today, packet loss too

it was just a one off heather, it was all fine the next day.

http://www.thinkbroadband.com/ping/share/6c7f9a9f20c4b3cac9edc401f62167c3.html
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Message 10 of 10
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Re: speeds shocking today, packet loss too

Hi arronlowley, 

 

Thanks for keeping in touch, glad to see things are looking better for you now. 

 

If you do need us to take a look in future let us know and we'll always be happy to do so Smiley Happy

 

All the best

 

Emma


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