hi just want to double check is the speed update free and when will I get it.. many thanks
Thanks for your post and apologies to hear you're still waiting on your update.
The Speed Boost to one of our newer tiers is completely free of charge unless you decide to call us to upgrade beforehand which could mean you pay for any upgrade.
You can find out when your area is due to be boosted via this link here: Speed Boost
If you have any further issues / questions, pop back and let me know.
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