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grizz
On our wavelength
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speed boost to 200mb

Now saying my speed boost from 152 to 200mb is ready but is it

nothing showing when I log in just a pay more £ option

Is this going to be another it was ready but try again in a few months as we moved the dates yet again.

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mildenhall
Rising star
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Re: speed boost to 200mb

Don't wait otherwise it'll take ages. Phone them up and request it, 90%+ of the time, they will do it whilst you're on the phone.

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Forum Team
Forum Team
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Re: speed boost to 200mb

Hi grizz

Thanks for taking the time to join us on the forums and welcome to the community Smiley Happy

I appreciate you getting in touch with us about the Speed Boost option with us and my apologies it wasn't ready when you tried using the automated service.

I can see you have contacted us since you posted either via 150 or 0345 454 1111 or via Webchat  and the teams have resolved this for you which is fab!

Please keep us posted if you need anything else Smiley Happy

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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grizz
On our wavelength
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Re: speed boost to 200mb

Hi

Yes all fixed now, tried live chat and they said no not ready but then got a phone call 2 minutes later and they sorted it in no time

thanks

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