End of the month, takes a while for the post code checked to be updated.
If it's available you will have it on your MyVirginMedia. You can always call up and see what the status of it is.
I think your name rings a bell from another thread where you are suffering from peak time utilization? If that is you I'm remembering then: they will not process an upgrade in an area suffering from peak time utilization. You wouldn't get any benefit whatsoever anyway.
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