Menu
Reply
Joining in
  • 2
  • 0
  • 0
Registered: 2 weeks ago
Message 1 of 3 (48 Views)

slow speed

I recently did a speed test and am only getting between 25-50 mgs out of the 100 I pay for can this be improved
Reply
0 Kudos
Forum Team
  • 8.33K
  • 236
  • 484
Registered: ‎07-04-2015
Message 2 of 3 (22 Views)

Re: slow speed

Hi chrish1981,

 

Welcome to the community and thanks for posting.

 

Sorry to read you are experiencing slow broadband speeds. I know how frustrating this can be.

 

I've run tests on your line and everything has come back as fine. There are no faults reported and the network segment is running stable.

 

Are you testing the speeds through a wired or wireless connection? If wireless can you try through wired please to see if the speeds differ?

 

Let me know how you get on

Sam


New around here? To find out more about the Community check out our Getting Started guide


Reply
0 Kudos
Joining in
  • 2
  • 0
  • 0
Registered: 2 weeks ago
Message 3 of 3 (12 Views)

Re: slow speed

We had someone come out and sort the router out for us
Reply
0 Kudos