its been over a month now we have had really slow broadband theres nothing wrong with the connection and its got nothing to do with peak as it is the same early hours in the morning what the hells going off?
Really sorry to hear you're experiencing speed issues.
I've located your account and I can see an issue with the network in your area affecting speeds at peak times - Ref.(F004951096). Our technicians are working to get this resolved and have set a review date of 10th May 2017.
I'm really sorry for any inconvenience this may cause.
All the best
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