Menu
Reply
  • 9
  • 0
  • 0
Lwinson
Tuning in
124 Views
Message 1 of 3
Flag for a moderator

slow broadband speeds in area 20

http://www.speedtest.net/my-result/5803814651   I know there is  High utilisation in my area at peak times but this is ridiculous I have been given a date of fix of 14th of January but I know this is to be taken with a pinch of salt

0 Kudos
Reply
  • 65
  • 3
  • 14
blazingmagnums
Dialled in
97 Views
Message 2 of 3
Flag for a moderator

Re: slow broadband speeds in area 20

I am at a loss as what to do with Virgin. I joined because of the 'top speeds' so I could work from home a few days a week. I've been working on a model since 7am and I am still going now. It's embarrassing having to tell work my workload isn't done yet. 

I am getting in touch with trading standards tomorrow. Virgin are a joke 

0 Kudos
Reply
  • 10.06K
  • 294
  • 626
Forum Team
Forum Team
69 Views
Message 3 of 3
Flag for a moderator

Re: slow broadband speeds in area 20

Hello Lwinson,

 

Thanks for posting Smiley Happy

 

Sorry to see that you're getting slow speeds, I know it's frustrating.

 

These faults can get in the way and slow you down, it's best to use an Ethernet cable where possible and schedule any downloads for after midnight.

 

While this is on-going, if you keep in touch we will be able to provide updates.

 

Thanks for your patience, have a great weekend.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply