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Cain1981
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slow broadband in the evening

Hi,

I've noticed over the past couple of weeks that my broadband speed is really slow in the evenings. From around 8pm my speeds have been dropping to below 10mbps which is making it almost impossible to stream anything on Amazon prime.

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backtothefuture
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Message 2 of 7
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Re: slow broadband in the evening

It sounds as though you may be in an area experiencing capacity issues - especially if this is only occurring at peak times.

I would report this to Virgin Media anyway as a fault in case it is just specific to your connection.

Are you using wired or wireless when you check your speed ?

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Cain1981
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Message 3 of 7
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Re: slow broadband in the evening

Thanks for the response.

I'm checking the speed using wireless

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backtothefuture
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Message 4 of 7
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Re: slow broadband in the evening

Are you able to test it using a wired connection? This will help to narrow down the cause of the problem.
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Cain1981
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Message 5 of 7
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Re: slow broadband in the evening

I'll have to see if I can find a cable and and give it a try this evening when it slows down
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backtothefuture
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Message 6 of 7
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Re: slow broadband in the evening

It is worth a try as a comparison.

If you can find one it would also be worth trying a speed test on both wired and wireless during the day too.
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ILuvNips
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Message 7 of 7
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Re: slow broadband in the evening

Golden rule for testing speeds it to test both wired and wireless just so that you can compare and can rule out poor wireless performance as a factor.

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