Menu
Reply
  • 1
  • 0
  • 0
dagenhamboy
Joining in
122 Views
Message 1 of 3
Flag for a moderator

slow 200mb after upgrade

Went from 150 mb and was getting around the 130mb /145 mb mark so was happy with that but  i thought i go for a bit more speed along with a bit money but running a speed test now and not getting anymore speed then i had before .

0 Kudos
Reply

Helpful Answers
  • 10.66K
  • 313
  • 657
Forum Team
Forum Team
179 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: slow 200mb after upgrade

Hello dagenhamboy,

Thanks for posting and a big welcome to the community Smiley Very Happy

Sorry to hear that you're not getting the speeds you're expecting. Checking your connection I've noticed that all of your downstream power levels are out of range.

Let's get an engineer out to take a look. I'll drop you a PM (purple envelope, top right) to confirm a visit.

Speak with you soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply

All Replies
  • 10.66K
  • 313
  • 657
Forum Team
Forum Team
180 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: slow 200mb after upgrade

Hello dagenhamboy,

Thanks for posting and a big welcome to the community Smiley Very Happy

Sorry to hear that you're not getting the speeds you're expecting. Checking your connection I've noticed that all of your downstream power levels are out of range.

Let's get an engineer out to take a look. I'll drop you a PM (purple envelope, top right) to confirm a visit.

Speak with you soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 10.66K
  • 313
  • 657
Forum Team
Forum Team
48 Views
Message 3 of 3
Flag for a moderator

Re: slow 200mb after upgrade

Hey dagenhamboy,

Thanks for your patience Smiley Happy

How did it go with the engineer who recently visited you?

Please let me know if there's anything else I can help with.

Speak with you again soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply