Menu
Reply
  • 44
  • 0
  • 1
davidstoncold
Tuning in
48 Views
Message 1 of 2
Flag for a moderator

shocking speed area 30

less than 2mbs when im paying for 50mbs . something needs  to be done can complaints go to offcom about this matter

0 Kudos
Reply
  • 10.64K
  • 312
  • 654
Forum Team
Forum Team
22 Views
Message 2 of 2
Flag for a moderator

Re: shocking speed area 30

Hi davidstoncold,

Thanks for posting Smiley Happy

Apologies for the slow speeds, I know it's frustrating.

I can see you're currently affected by area fault: F004379326 which is due for review on the 3rd May. As you know this fault can reduce speeds, especially during peak time hours. What are your off peak speeds like at the moment?

Really sorry for this,

Talk with you soon.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply