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garyhoward
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Message 1 of 26
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overutilization sg1 5 so slow 0.9mbs

Dire speeds at peak times down to 0.9mbs should be 70

Phoned up several times just get told overutilization review date 17/12/16

have been told this for the past two years

so if you have overutilization don't expect it to be sorted any time soon

Think I am fed up with this now maybe time to find a new IP

unless VM sort it out by the 17/12/16 LOL.......

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pete7049
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Message 2 of 26
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Re: overutilization sg1 5 so slow 0.9mbs

As a point of interest, where in town are you? I'm in Wisden Road. 

F003443743. December '14 - May '17.
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garyhoward
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Message 3 of 26
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Re: overutilization sg1 5 so slow 0.9mbs

Hi in Bader close
this has been going on since the time I moved here in 2013
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pete7049
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Message 4 of 26
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Re: overutilization sg1 5 so slow 0.9mbs

Just round the corner from me then. Is your F Number the same as mine? I only ask, as my "Free" speed boost up to 70 has been delayed until next year, and your review date is different to mine by a couple of days.

F003443743. December '14 - May '17.
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maafty
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Message 5 of 26
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Re: overutilization sg1 5 so slow 0.9mbs

same issue over at doncaster, also 2 years... every time it comes to the "fix" date another 3 months is added.

today there was planned outage to actually fix this issue. now its even worse, tomorrow im changing ISP, if VM try to tell me im in a contract i will remind them they have failed to provided the service. pretty sure im well within my rights to cancel

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garyhoward
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Message 6 of 26
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Re: overutilization sg1 5 so slow 0.9mbs

I got my speed boost last month if you can call it that its done no good
got no F number that I know of
might be out on my review date pretty sure they said 17/12/16
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pete7049
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Message 7 of 26
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Re: overutilization sg1 5 so slow 0.9mbs

If you're on the same F number as me, I'll be interested to know why I haven't had my speed boost yet. My F Number covers Lonsdale Road, Grace Way, and me. I wouldn't mind betting you're on the same one.

Anyhow mate, VM take 1-2 weeks from your last post on here to reply. When they do get back to you they'll give you a number. Bumping puts you to the back of the queue. 

Good luck with getting sorted out!

F003443743. December '14 - May '17.
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garyhoward
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Message 8 of 26
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Re: overutilization sg1 5 so slow 0.9mbs

Thanks will keep you updated
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garyhoward
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Message 9 of 26
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Re: overutilization sg1 5 so slow 0.9mbs

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This is what happens most days these results are not the worst it can go down too .5kbs

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pete7049
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Message 10 of 26
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Re: overutilization sg1 5 so slow 0.9mbs

Honest mate, when you post again, it puts you to the back of the line for VM Staff replies. The bump works in reverse on this forum. 

On the plus side, we can play "Catch" (As you live within brick chucking distance of me. Smiley Happy ) while we're waiting for them to get their collective fingers out. Smiley Wink

 

F003443743. December '14 - May '17.