could someone help as as to why i am getting this speed as i am on a game server and getting a ping of about 50 but then spikes upto 999 every couple of seconds, it is usually fine in the morning but at night it suddenly cant even handle a 1080p youtube video.
I'm disappointed to see that you're experiencing slow speeds.
I can see the cause of the problems. We're currently working on fault: F004811475 in your area which is due for review on the 15th Feb. While this is on-going you may notice slow speeds during peak time hours (evenings and weekends).
I know this isn't great news and I do apologise for any inconvenience caused.
Thanks for your patience.
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would this be my current location as i am at uni and have different internet speeds compared to my home broadband ? and its fine during the evening but when it hits about 11 oclock i cant get a decent ping as it spikes off the charts then goes back to normal should this be happening at peak times as i thought it was just slow not fine 1 second unusable the next ?