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thedales
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new speed ?

i have signed up as a new customer due to not getting a very good retention deal.

 

will i be getting the new upgraded broadband speed signed up again on 28/03

 

was told 50mb, but lowest now for new customers is 100mb

 

thanks

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wyndstryke
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Re: new speed ?


thedales wrote:
will i be getting the new upgraded broadband speed signed up again on 28/03

The new deal only became available on the 30th, so you will be on the 50mb/s ... you may be best off cancelling the new contract during the cooling off period, and getting a fresh one.

You should talk to the retentions team and see if they can help.

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