Thanks for posting
Sorry to read that you're frustrated with your services, I appreciate it's irritating when it's not working as would be expected.
I can see that we're in the process of resolving a fault in your area. The ref is: F004925735 and it's due for review on the 8th Feb.
This fault is responsible for reducing speeds during peak time hours.
Again, please accept my apologies for this and let me know if you have any other questions.
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