See above - slow connection on fibre
are you testing wired or wireless - always test wired
log into superhub - 192.168.0.1 - DON'T SIGN IN, click router status - and post the downstream and upstream figures
Welcome to the Community!
Sorry to hear you're having trouble with your connection.
I've run diagnostics on your equipment and everything is looking great on this end. Levels are all as they should be and there are no issues with the network in your area.
Are you connected wired or wirelessly?
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