haave 100 mp brodband which according to spedtests i recieve
however browsing and accessing emails is slow having to wait several minutes for pages such as ebay to finish loading
email is worse and may take a dozen atempts to connest
have done all the various virus and malware scans and disabled addons
but no change
is the same in ie and firefox so suggests its not browser related
could it be a superhub problem ?
thanks in advance les
ps when logging into the forum ime advised
this isnnt a secure connection due to virgins lack of certification ?
have spent the last 2 hours trying to logon to emails just doesnt load
this is a recurring problem been going on for the last couple of months
again no email
constant browser problems
no replies help forums what help ?
Hi there biglesbo,
Really sorry to hear about the connection fault experienced.
Apologies also for the delay in responding to your post.
I've had a look at everything from this end and post-reboot, there still appears to be some timeouts present via the equipment levels.
I'd like to arrange for one of our field engineers to visit and take a look at this.
I've sent you a private message so that we can get this booked in.
Hope to hear back from you soon,
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