Menu
Reply
  • 1
  • 0
  • 0
adzwlkr06
Joining in
58 Views
Message 1 of 2
Flag for a moderator

download speed issues middleton

Hi there, anybody having any issues in the middleton/manchester area? 100mb vivid installed last wk. Was initially getting 95-97 down. However this week averaging 30-35mb. And as low as 0.09 last night @ 10p.m
0 Kudos
Reply
  • 12.48K
  • 353
  • 1.45K
Forum Team
Forum Team
41 Views
Message 2 of 2
Flag for a moderator

Re: download speed issues middleton

Hi adzwlkr06,

I'm really sorry for your reduced speeds and promise to do all I can to help.  

I have run all of my diagnostic tests but I can find nothing to account for your speed loss. There's definitely no issue with congestion on this part of the network. And your Hub reports healthy stats - I honestly can't find anything wrong.

Would you mind doing the following:

  1. Enable modem mode on your Hub.
  2. Connect your pc/laptop to it via Ethernet.
  3. Run a couple of speed tests, via speedtest.net using the default servers, and post the results on here.

I'll then see what I can do to help.

Welcome to our Community by the way, nice to 'see a new face' Smiley Happy

 

 


Jen
Forum Team



0 Kudos
Reply