hi im upgrade my internet to VIVID 200 Gamer
With VIVID 200 Gamer, you get download speeds of up to 200Mbps - for faster game updates. Plus, upload speeds of up to 20Mbps
so I pay now £50.25 per months and when im check my speed download on http://www.speedtest.net/
my download speed is around 55 mbps
my upload is 20 mbps
my question whye I have just only 55 mbps speed download im not happy with this speed I have some new Virgin Media Hub 3.0 Quickstart
all connect good but no id whye have small speed
Welcome to the Community!
Really sorry to hear you're having trouble with your connection.
I've located your account and I can see an issue with both your Upstream and Downstream Power levels that will need adjusting.
I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to take a look.
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