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dannyward42
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broadband

Here in Wolverhampton broadband speed is up to 50mps in the day then come 4pm it go`s down to 3mps sometimes even less any ideas ???

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Re: broadband

Hey dannyward42,

Thanks for joining the forum, hope you're well Smiley Very Happy

Sorry to hear about the speed problems you're experiencing. I've checked your connection and I can see a fault in your area that's responsible for reducing the speeds during peak time hours (evenings and weekends). The fault ref is: F004519657 and it's due for review on the 15th March.

I do apologies for this, if you post back to us on or after the review date, we will be more than happy to provide a progress update.

Thanks for your patience,

Take care.

Heather_J

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