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kenny1977
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broadband speed

my broadband speed is rubbish, im paying for 100mb and getting speeds of 13mb, this is constant and its driving me mad, seriously thinking about going to bt.

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BluesFanUK
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Re: broadband speed

Unfortunately they're just as bad. Virgin Media are currently in a position where they offer the fastest service, but can overutlise the area's as much as they like as they face no threat from the competition.
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Forum Team
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Re: broadband speed

Hi there kenny1977,

 

Welcome to the community. It's nice to have you here.

 

My apologies that you are experiencing slow broadband speeds. I know how frustrating this can be.

 

Looking at the network there is a high peak time traffic fault in your area which is causing slow speeds. The reference number is F003277191 and has a review date of 22nd March.

 

Do you notice these speeds at all times of the day or just at peak hours?

Are you testing through a wired or wireless connection?

 

Hope to hear from you soon

Sam


New around here? To find out more about the Community check out our Getting Started guide


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