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landos
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broadband speed

hi, i also have been upgraded to 200 mbps and only get 107 / 112 download and 12 upload is that about right .

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Forum Team
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Re: broadband speed

Afternoon Iandos,

 

Welcome to the community. It's nice to have you here.

 

Sorry to learn that you are not achieving the up to 200 Mbps broadband speeds.

 

I've taken a look at your connection and the Modem SNR (signal to noise ratio) is running low at 15 dB. For this I would like to arrange for an engineer to check this over for you. I've sent you a PM (purple envelope icon, right corner) with some details for you to confirm please. 

 

In the meantime, are you testing through a wired or wireless connection?

Does the PC/laptop have a gigabit LAN card?

 

Hope to hear from you soon

Sam


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