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weerab
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broadband speed very slow

Date

Hostname

Down
Mbit/s

Up
Mbit/s

Ping
ms

01.03 00:14

-.18-2.cable.virginm.net

26,9

5,53

63,0

28.02 23:32

-.18-2.cable.virginm.net

41,3

5,86

50,0

28.02 20:59

-.18-2.cable.virginm.net

36,2

5,86

67,0

26.02 13:34

-.18-2.cable.virginm.net

48,1

5,74

73,0

24.02 23:00

-.18-2.cable.virginm.net

43,2

5,57

75,0

24.02 22:21

-.18-2.cable.virginm.net

42,4

5,65

58,0

24.02 12:05

-.18-2.cable.virginm.net

-

-

55,0

24.02 10:40

-.18-2.cable.virginm.net

0,17

-

153,0

24.02 10:17

-.18-2.cable.virginm.net

42,5

6,05

76,0

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Forum Team
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Re: broadband speed very slow

Morning weerab,

 

Welcome to the community and thanks for posting.

 

I'm sorry to read you are experiencing slow broadband speeds.

 

From checking your connection, the upstream power levels are too high and for this I would like to arrange for an engineer appointment to check this for you. I've sent you a PM (purple envelope icon, right corner) with some details for you to confirm please.

 

In the meantime, were the speed tests you completed through a wired or wireless connection?

 

Hope to hear from you soon

Sam


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