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alan07
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broadband drop outs

what has happen to broadband in Yarmouth NR30 area since New Year .Broadband keeps dropping out you can no longer watch films,TV etc.Never had any problems before ?

[MOD EDIT: Subject heading changed to assist community]

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Forum Team (Retired) Adam_L
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Re: broadband

Hi alan07, 

Thanks for the post! I am sorry to learn of your issues with your broadband being intermittent, I apologise for any inconvenience caused.

I have run some checks from here for you and I can see that your Hubs logs show a number of time outs inside. An engineer will need to attend in order to resolve this for you.

I will send you a PM (purple envelope at the top) detailing what's required to proceed with making the booking. Please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.


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