Has anyone had any luck adding the symmetrical upload speed addon to existing XGS-PON Gig1 package?Been on with support @ 03454541111 for 50 mins and they're struggling with it, advisor said I'm the first XGS-PON customer she's had.. Just having to e...
HiI had gone for a new contract on the 28th March. At the moment my speeds are still showing 500 gb . I went for the 1g speed which works out at £60 a month instead of £80.I received an email this morning to say that my old contract has run out and ...
I've recently upgraded (around 1 month ago) to the M500 broadband package hoping it would improve the stability and speed of my broadband internet.Since getting it, the highest download speed I've had from a hardwired connection is around 57Mb, well ...
My son is staying for a few months and needs a bit more ooomph. Is there any way I can increase the speed whilst he is here? Are there penalties?
As per the title, with my Hub 4 I am only achieving speeds of 45.6Mbps (Router)/45.9Mbps (Device) when doing the SamKnows RealSpeed test. The broadband we are currently paying for is the Gig1 in which we are achieving nowhere near the advertised or e...
New to Virgin, got 1gb package with Hub 5. Got my PC sitting right next to router and using wired connection. I'm only getting half the speed compared to the WiFi. Thought it was because I had cat5e cable, upgraded it to cat 7 and it's made no differ...
https://samknows.com/realspeed/ tests to my Hub 5x usually show download speeds of 1140-1142 Mbps (I am on the Gig1 Full Fibre package). However, since yesterday evening the tests to the hub struggle to achieve more than 250-300 Mbps. I have rebooted...
I had the 1Gb broadband service installed a few months ago, and other than a couple of outages all has been well. I have a Dream Machine SE which performs a daily speed test, and the results were always above 1Gbps down and 100Mbps up. However, abou...
For two weeks if not more broadband service in Hackney London has been an on off service every few minutes.VM keeps saying they have identified the problem and it will fix shortly but it never is.If you know the problem why cant you calculate how lon...
So i have been reading here that people who are on the 1Gig service Can and have had the Symmetric Speed add-on added to there account but would seem not easy,I have been through the VM account page on my service with a Fine tough Comb and can not fo...
