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Signal Strength Pod

Hello, I have recently received a pod for signal strength enhancer. I have followed all the instruction(s) on how to install; besides, I have plugged in the pod in different locations in my house, from a metre from the Hub 3 router to as far away fro...

becon12 by Tuning in
  • 190 Views
  • 4 replies
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Resolved! 2gb facts ???

1 router super hub 5 ?2. ethernet in pc 100/1000 1gb card or need the 100/1000/10000 card . 10 gb card 3. when it comes looking and cant work out 1gb to 2gb in package goes up £30 a month but £6 extra confused ... thanksnote not on my postcode yet .....

jasonu by On our wavelength
  • 1760 Views
  • 29 replies
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Resolved! Intermittent signal in my area causing very high latency

Hi.I've recently had a Virgin Media engineer over. He replaced my coaxial cables, isolator, downstairs connections and said that my downstream levels were back to normal again. All was excellent for about 3 days, and now things seem to have gone back...

Anonymous by Not applicable
  • 349 Views
  • 2 replies
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Slow wifi at night

Every night at around 10.30pm, the Wi-Fi suddenly slows down to a painful crawl to the point where it is unusable. Even stood next to the router.Ant other time there are no issues. 

HUB 5x - GSX-PON FTTP - Extermely spikey latency

Hi All,So I've been on the new GSX-PON FTTP (Fibre to the Premises) connection since October. The first month and a bit was fine with no issues however since at least November I have had issues with latency spikes noticeable when gaming. I set up a B...

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harveyl12 by On our wavelength
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  • 30 replies
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Resolved! Wifi Pods / Sky Q Slow

Hi all,We have Gig1 which is great, however in our bedroom our devices often switch back to mobile data, tried the connect app but it said it was fine when it's definitely not. How do we get the Wifi Booster discs please?  Also secondly, Sky Q downlo...

Resolved! WiFi pod

Moved to virgin broadband about six weeks ago after being with bt, in our third bedroom the WiFi is nowhere near 30gbps, I've done three tests on the connect app. There is no option to order a pod on the app so I called virgin,on Tuesday got through ...

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Upgrade area ?

Noticed on the bid dashboard there’s loads of work in my area states fibre up which I presume is an upgrade but was wondering what type is it ? 

Treble1 by Fibre optic
  • 376 Views
  • 8 replies
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1GBS & upload limited to 85 Mbps

My upload is limited to about 85 MBS average sometimes its 70 sometimes its up to 90.I used to be able to get 104mbs on speedtests but now I can't and I recall another user having this issue. 3.0 Upstream channelsChannel Frequency (Hz) Power (dBmV) S...

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locky1 by Dialled in
  • 1614 Views
  • 23 replies
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Booster not producing WiFi through wireless or wired connection.

We got a booster because the hub range is about 8 metres. The booster was at the top of the stairs but seemingly doing nothing as if the thing wasn't even turned on (it was) I came back to it earlier today and it was pulsing green so I took it into m...

eyesis by Joining in
  • 198 Views
  • 3 replies
  • 0 kudos