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Is Virgin Media Broadband really as bad as reviews say?

So I moved into a new house, congrats to me. My old setup was a 4G+ mobile router with a SMARTY sim worked well for near enough a year! Signal is garbage in this new house though so since this is a long term place I've looked into ISPs. The only one ...

niket198 by Joining in
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  • 8 replies
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Damaged Cable in garden.

Dear Virgin Media , at my parents house builders damaged the cable  and there was no internet in the house however my dad put it isolating tape hoping for a fix but that did not helped broadband is intermittent , power levels -9 . Is it possible we c...

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piter by Superfast
  • 1439 Views
  • 6 replies
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Speeds dropping frequently

Hi,been having issues with my 250mb package recently. On rare occasions it will be working at full speeds but more often than not the speed will be alot lower, as of late frequently dropping to 10-20mbps.Was wondering if the power levels might be an ...

Intermittent speeds

Since upgrading to gig1 speed has been awful. First few days it was down to around 200, not a problem, then for a couple of weeks it was up and down, 800 sometimes (excellent) then back down to 200 (still useable). Virgin media sent me an email sayin...

evan1 by Joining in
  • 341 Views
  • 2 replies
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Hub 5 Speed Issue

hey everybody i recently purchased the hub 5 for virgin media with a speed off approximately 1130 mbs but with a guarantee of it being 563 mbs. on my S22 the speed is 408mbs download with 48.3mbs. the issue i have is that on my pc the speed is 24.9mb...

dadya06 by Joining in
  • 251 Views
  • 1 replies
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For last three weeks my connection has been abysmal

My connection has serious spikes and dropped packets over the last three weeks and that is being kind, i am not happy with it and neither am i happy with the constant requests to restart my modem from your customer support team, i have made sure ther...

Daily Disconnects (in modem mode) Post RS Errors plus log errors

HiHaving a few issues with my router reporting latency, packet loss, and disconnection from the internet.  I've had a look at the network log in my Hub 3 and can see various errors - RCS Partial Service, T3 Timeouts, Sync Failure etc.  When looking a...

NW6 - Slow Upload AGAIN.

Yet again the upload speed in my area is extremely slow.This has been re-occurring for so long I'm sceptical it will ever get fixed permanently. I don't know if it's the infrastructure in the area that's just not up to par, but it seems to me like yo...

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sowilo by Tuning in
  • 519 Views
  • 4 replies
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Broadband reliability and speed issues

I had a few text messages regarding work in the area last week, since the work broadband has been very wonky! With regular dropouts and speeds reporting all over the place.I’ve power cycled the router and internal mesh wi-if a few times, but it’s no ...

WookieeM by Tuning in
  • 589 Views
  • 7 replies
  • 0 kudos