Good afternoon,my broadband has dramatically reduced in speed. I cannot stream a 1080p HD youtube video without there being significant lag spikes. I was apparently upgraded from 50mbps to either 125 mbps. A few months back, there were no issues. Tha...
Does anyone else pay for top class speed and not receive it?I’m on the 500Mb package and am lucky to get 3Mb download speeds. I’ve tried customer services who offered me a guarantee package at £8 extra per month; I have rebooted the hub several times...
Just a quick question.Is the 2.5 Gb port working on the Hub 5?I have a mesh network connected at 2.5 Gb currently and not certain that I am seeing 2.5 Gb from the Hub 5.Thanks for your answers in advanceRegardsInfinidim
Morning All,Trying to get an answer from the telephone team, but not getting too far....All the M50 to Gig1 Fibre are getting speed increases.But I dont' seem to be able to get an answer on IF M600 is getting a speed increase for uploads or not and i...
Since few months the internet connection is extremely bad. Every few seconds it drop and is becoming impossible to even use Zoom. We pay a lot of money for something that should suppose to go at 1gb and instead is laggy and unusable. Speed wise I nev...
I've recently had our service updated from M550 to the 1 Gig service and as part of that we had our previous Hub 3 replaced with the Hub 5. I've a BQM running on the connection and notice that the latency ramps up during 'ordinary' streaming. The i...
My broadband was upgraded from M350 to M500 recently due to my O2 mobile package and the VOLT upgrade. However, post the broadband upgrade my download speed has dropped drastically. I can now barely achieve 80Mbps down though my upload is at 52Mbps. ...
I went from a 150mb pack from sky to a 350 pack from virgin media and my download speed has been completely cut in half and every TV in my house buffers. Which never happened before. I feel like I’ve been sold a false bill of goods and id like to kno...
Volt benefits pushed broadband from M125 to M250 but since the upgrade I struggle to get download speeds above 10Mbps. I have tried everything including full reset of modem. Online help want to send an engineer out? Upload speed is fine....What is ...
Since 6:30am I’ve been getting 30%+ packet loss in the WV12 area. The webpage and phone service status both state no issues, is something actually going on again?I’ve tried to add a BQM but the page hangs. I hope this is in the right place the forum ...
