Hi All,Just taken out Virgin Media on the Gig1 plan (was 500mb but then used volt to go to Gig1). I have had it just over a month now and my internet speeds are very varied - sometimes I get close to 1000mbps, other times I can just about reach 100mb...
Hi can someone please advise if I have a problem, my upload speed is intermittently slow sometimes as low as 100Kbs, the download speed varies from 100 to 270Mbs, my package is 250/25.This problem started 3 days ago, a factory reset or a reboot fixes...
For several days our broadband has been virtually unusable. We have M250 and our downlink speed remains at around 250Mbps. However uplink speed reported by Ookla Speedtest is never more than 1Mbps and is frequently as low os 0.2Mbps. As a result any ...
Hi All,I recently noticed a bit of lag now and again with my Hub 3, and I decided to check the stats on it and found that there's a bit of a discrepancy regarding the power levels of downstream - is it normal for some channels have very negative powe...
Hi thereAbout a month ago we rejoined Virgin and was working fine. Up until recently I was getting a consistent 384mbps download and 37mbps uploadAbout a week ago I noticed a drop off in upload speed and some high pings. Speed/ping tests also confi...
I have been experiencing very poor connection issues for several months. I have had VM engineers visit 5 times they have changed my hub 3 times, replaced the fibre to the premise and all the coax cabling too. Nothing has made a difference.Download sp...
Download speed has suddenly dropped over the last few days.uploads are fine, BQM was fine until yesterday.Speeds are consistent over wifi6 and wired, I have lost access to the GUI too.Any help would be most appreciated
Ok so have a bit of a weird issue, I have a samknows box monitoring my connection and it also shows abnormal results.DNS queries and website load times seems to be extremely bad on the tests, even our TV box on apps is stopping saying there is a 'net...
HiI need help, to investigate a problem.Since installation of a new Cable Modem on 27.10.23, my internet speed has become much slower. My video stream is unwatchable at times due to the lag. it takes longer for pages to load.I have tried to contact h...
