Hello, I'm on VM 250/25 ( volt) since early last month upload speed has been less than 2mbs on the Router directly with ethernet. Unable to make video calls. Router says: 30/12/2023 19:36:49criticalNo Ranging Response received - T3( Multiple occurren...
Suddenly, in the last couple of days I have incredibly slow upload speeds. This is incredibly disruptive as part of my work involves uploading large files every morning, and this now takes hours and hours whereas it ordinarily should take a few minut...
Ive been with VM for about 4-5 years and have never had an issue. Since yesterday my work laptop, on which I have to use a VPN to access the hospital systems is losing connection every few minutes, making working from home almost impossible. I have a...
So Useually we get very fast wifi at 200-300mbps, but when I run the test past 1am it’s ridiculously slow at around 20mbps i can never get it to be fast at night which sucks because that’s when we use it the most
Having issues, with the hub 5. We have the 1gb contract. Every day the download speed drops to about 1meg. Run diagnostics and it says the hub needs a reset. This is now happening once or twice daily. Help please
Hi guys. As I got such great support previously I thought I'd come back and chase up another issue I have. So after my last issue I managed to get my package on a new contract. 1gig volt with TV and phone, so here goes. Since install of the new route...
My intrrnet keeps dropping and I'm trying to get to the bottom of it. I've logged onto the router and have the attached pre/post error rates. Is this something to be concerned about? I also have Lost MDD Timeout and RCS Partial Service warning on my...
I've been having serious speed issues for a while now, but this is ridiculous. Checked Down Detector and there's a small blue blob over the Bristol area, so I was wondering if anyone else was having a problem...? This page, for example is a load of b...
So my download speed (package) is around 912Mbps - (Virgins fastest speed) but when watching YT videos, after a few seconds, the video often pauses (spinning icon) for anything between 5 and 30 seconds (apprpox) before playing again.I would have thou...
PLEASE HELP! As part of my new contract I was offered Gig1 speed broadband. I accepted the contract based on the speed and price. Weeks later I'm still not receiving Gig1. 1 hour 40 mins on the phone, 4 representatives later I find out I can't have G...
