Hi there, I'm getting around 30mbps when I pay for 500mbps. Upload is around 60/70. Not sure what steps to take to test the issue. Happy for any help, even if its just say get on the phone directly with Virgin.Cheers.
Hi all, I’ve recently upgraded to the hub 5 1GB broadband, and in every room I’m getting 70mbs-80mbs I’ve moved my hub away from the tv unit so it’s in open space but I don’t qualify for the boosters due to their 30mbs guarantee any help on what else...
Today is the 2nd day using virgin media router.Yesterday I separated the 2.4 and 5ghz and as a result I was getting pretty much the top speeds upstairs as wellI’ve noticed the speeds have gone to around 200-250. Is the due to trafficking in the netwo...
What speeds are people getting on their Wi-Fi with the 1GB package? I am struggling to get over 80mbps on both my fire stick and iPhone 14, I have 2 Wi-Fi pods both located around 3 metres apart with the hub just above them, I struggle to crack 100mb...
 Unable to access the hub through the app constantly saying hub not found starting to annoy me now as I have WiFi black spots and I’m trying to improve connectivity all throughout the house I have 3 white WiFi pods already but want to try better plac...
When I first got vm I was getting speeds of at least 250mb now I'm getting about 30mb can someone help please
I have upgraded to 350 Mbs. But all speed tests, even the one on Virgin Media site are reporting around 84Mbs.My SuperHub 3 is connected by a 0.5m Cat 6 cable to a Deco S4 and is in Modem mode.I have tried connecting by superhub Direct to laptop only...
Has anyone else tried automatically scheduled speed tests?I used testmy.net set for 5 mins and after a few tests it dropped to 5mbpsTried with a powershell script for Ookla cli, same thing.Changed interval to 10.5 mins for Ookla and it worked.I'd lik...
Hello VM,I've been struggling with poor upload speeds for as long as I can remember but its now starting to affect work. Download although erratic is OK, but upload is rarely even a mb which is causing me to have to apologise to colleagues when it t...
My broadband signal has been terrible for the past 5 days now and there's been no communication from virgin media on when they are going to fix it. I work from home and bought VM because it promised fast broadband but this makes me unable to work her...
