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higgs69
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area 20 very slow speed

ok had an engineer out having been cut off for a week changed the plugs and said  give it a week to see if the speed goes up  still at 6 but did go up to 10 at one stage.Went on the online chat and was cut off now cant get through?? Still getting cut off now and then  and speed  is a joke any help please before I go looking for a another service

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Re: area 20 very slow speed

Hi higgs69,

 

Thanks for posting!

 

Sorry to hear you're still having trouble with this.

 

I've run a diagnostic and I'd like to arrange for another technician to investigate this further for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh

 

 


Tech fan? Have you read our Digital life blog yet? Check it out



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Message 2 of 6
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Re: area 20 very slow speed

Hi higgs69,

 

Thanks for posting!

 

Sorry to hear you're still having trouble with this.

 

I've run a diagnostic and I'd like to arrange for another technician to investigate this further for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh

 

 


Tech fan? Have you read our Digital life blog yet? Check it out


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ChrisS1
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Message 3 of 6
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Re: area 20 very slow speed

I am on the XL broadband package which in theory should give me speeds of up to 150mb but I have checked via a few speed test websites and the best i am getting at the moment is 70mb. 

Is there a problem that is causing this slowdown in speed?

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higgs69
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Re: area 20 very slow speed

Hi Josh thanks for your help, the last two days the broadband has been ok.So lets see if it stays that way till the end of the week

regards Chris

merry Christmas   

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Oakeycoke
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Re: area 20 very slow speed

Area 20 and download speed is up and down like a yo-yo, currently 2.10Mbps, but upload twice as fast. The call centre went on hold - consulting the engineer? then said test it again and no better. The reply then was, should get better in a few days! £66/month for 100Mb download, grrr.

It started like this about a month ago but definitely getting worse over the last week.

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Re: area 20 very slow speed

HI higgs69,

 

That's great, I hope it stays that way!

 

Give me a shout if you get any trouble.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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