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marts65
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area 20 slow speeds

anyone else having slow speeds in the 20 area?. kine are going slow then a bit faster but nowhere near the 200mb im meant to be getting now . ..

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clivers
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Re: Hi clivers, Thanks for getting in touch, the look of t...

Emma thanks for the reply. The problem is not related to my line but somewhere in the virgin network! I have 2 virgin connections with almost identical graphs.

The problem looks like it's been dealt with by virgin ennineers around midnight last night so back to normal for now.

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marts65
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Re: area 20 slow speeds

Check out my Ookla Speedtest result. What's your speed? http://www.speedtest.net/my-result/a/1903717451
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Dave121
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Re: area 20 slow speeds

I agree .....where are the answers or some info about this problem . Would be nice to get some truth on this speed issue from the Virgin staff on this forum.

 

Stop hiding in the corners and try posting some info in reply to this thread .....REAL info please

 

Thanks


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Patrick007
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Re: area 20 slow speeds

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Spitfire16
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Re: area 20 slow speeds

Don't post on this thread now - vm staff can check your area network for peak time congestion and advise on review dates
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Forum Team
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Re: area 20 slow speeds

Hi mart65, 

 

Welcome to the forums, I'm sorry to see you have been having trouble with your speeds.

 

Looking at your speeds it seems you are affected by fault ref F002612822 for slow speeds during peak times. This is currently with the planning team and we should have more news after 17/08/2016. 

 

Is it only during peak times you're seeing slow speeds or are you seeing it at other times as well? 

 

I am going to pop you a PM so keep and eye out for the Purple Envelope, top right hand corner.

 

Speak to you soon. 

 

Emma


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Nawaz5
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Re: area 20 slow speeds

I am in  area 20

and this is what I am getting now

 
 
 
 
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clivers
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Re: area 20 slow speeds

Clearly a network problem with Area 20 as my graph shows.

http://www.thinkbroadband.com/ping/share/3f017f9836769206fd0f63cf028bd905.html

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marts65
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Message 7 of 60
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Re: area 20 slow speeds

im hoping it gets sorted soon. im max 20mb upload and 10 down 2 mins ago. .
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razz1979
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Re: area 20 slow speeds

Another one with low DL speeds in area 20.

I'm on vivid 100 and only get 3-4Mb during peak hours.

Like many people I work/sleep during VM's off peak hours.

Maybe I should flip this around and only pay 3-4% of my bill.

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razz1979
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Re: area 20 slow speeds

5245927720

WOW!

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RichardStu
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Message 10 of 60
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Re: area 20 slow speeds

Same here. This is my current speed:

5245994401

I'm on vivid200 and normally get around 206down, 12up. 

 

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