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hannesd
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Message 1 of 23
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area 20 poor speed

Hello

I moved and had internet installed yesterday, never had issues in the past, now I have consistant 3mbps speed instead of 40-50 during peak hours

area ref 20


6164797459

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biskitbeetle
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Message 2 of 23
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Re: area 20 poor speed

Area 20  (royton) here too, looks like they are having problems not just you.

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hannesd
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Message 3 of 23
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Re: area 20 poor speed

thing was i was also in area 20 before i moved if i m not mistaken. so is this depended on the whole area or is it something to do with the street ? and how to fix it

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biskitbeetle
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Message 4 of 23
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Re: area 20 poor speed

according to virgin server status looks like its going to be fixed by 27th.

Untitled-1.jpg

 

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hannesd
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Message 5 of 23
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Re: area 20 poor speed

what status? link ?

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biskitbeetle
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Message 6 of 23
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Re: area 20 poor speed

Also down detector seems to be showing increasing  reports from the area 20

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biskitbeetle
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Message 7 of 23
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Re: area 20 poor speed

you need to login then you can run a test on your line here.

https://my.virginmedia.com/faults/service-status

 

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hannesd
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Message 8 of 23
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Re: area 20 poor speed

mine says no issues so pretty sure that is just costumer support that flagged your account and promises you it ll be fixed on the 27th

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biskitbeetle
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Message 9 of 23
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Re: area 20 poor speed

http://downdetector.co.uk/problems/virgin-media

if you read the comments on here you will see that multiple virgin customers are having problems also quite a few in area 20

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biskitbeetle
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Message 10 of 23
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Re: area 20 poor speed

Untitled-4.jpg

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