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Rancid
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Message 1 of 34
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all gone to **bleep**

what was a good and solid connection for a long time has now gone to **bleep**.
terrible speeds...

Less than 1mb of a 152mb connection.
pings upwards of 250ms.

Oh my.

 

 

 

 

 

Area 21 SW16 crap speeds for 12+ Months... current fault F004332018, Complaint COM101113771 Ignored, VM code of conduct Ignored... Avoid VM at all costs
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Rancid
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Message 2 of 34
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Re: all gone to **bleep**

lost all service for most of last night.
Lots and lots of post Post errors.

Service failure

 

Area 21 SW16 crap speeds for 12+ Months... current fault F004332018, Complaint COM101113771 Ignored, VM code of conduct Ignored... Avoid VM at all costs
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Rancid
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Message 3 of 34
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Re: all gone to **bleep**

Sunday afternoon.

16mb down and 3mb up....
cant play anything.

Area 21 SW16 crap speeds for 12+ Months... current fault F004332018, Complaint COM101113771 Ignored, VM code of conduct Ignored... Avoid VM at all costs
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Rancid
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Message 4 of 34
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Re: all gone to **bleep**

Apparently my issues are due to utilization F0004332018 which was raised in March.
This is what the chap on the phone said.

madness...

 

 

 

Area 21 SW16 crap speeds for 12+ Months... current fault F004332018, Complaint COM101113771 Ignored, VM code of conduct Ignored... Avoid VM at all costs
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Rancid
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Message 5 of 34
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Re: all gone to **bleep**

down to less than 1 of my 152mbs
whats that 0.6% of what i pay for ?

will my bill now be 0.6% of its price ?

Area 21 SW16 crap speeds for 12+ Months... current fault F004332018, Complaint COM101113771 Ignored, VM code of conduct Ignored... Avoid VM at all costs
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Rancid
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Message 6 of 34
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Re: all gone to **bleep**

still really bad and no movement from VM.

 

Area 21 SW16 crap speeds for 12+ Months... current fault F004332018, Complaint COM101113771 Ignored, VM code of conduct Ignored... Avoid VM at all costs
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Tom1029
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Message 7 of 34
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Re: all gone to **bleep**

This post has to explain exactly how I'm feeling about the situation I'm in, I'm on the 200/20 package and for eleven months I've had nothing but excuses for why they've not fixed the issues I've checked doing a FOI if they've requested permissions from the council for digging up the roads and they've been granted it but Virgin haven't even been in the area doing so please enlighten me why the hell I should be happy with £6 off my bill when I'm losing 96% of the service I pay for? 

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Rancid
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Message 8 of 34
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Re: all gone to **bleep**

Sorry to hear your frustrations Tom.
im getting a super duper vivid 4mb at the moment.

Better than last nights 1mb.

 

Area 21 SW16 crap speeds for 12+ Months... current fault F004332018, Complaint COM101113771 Ignored, VM code of conduct Ignored... Avoid VM at all costs
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Rancid
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Message 9 of 34
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Re: all gone to **bleep**

Come on 800k from a 152mb connection.

not even funny.

Area 21 SW16 crap speeds for 12+ Months... current fault F004332018, Complaint COM101113771 Ignored, VM code of conduct Ignored... Avoid VM at all costs
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Superuser
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Message 10 of 34
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Re: all gone to **bleep**

@Tom1029 if you are having utilization issues on the 200Mbs package, I believe you should be getting more compensation off your bill (although its not a great deal more). Always thought they gave out £12.50 for the 200Mbs package as compensation for that,
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